Keeping resolutions
2020 – a new year and a new decade. You may well have made some personal ‘new year resolutions’. …
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If you are hooked on praise, try some criticism
You would have liked Joe (let’s call him Joe); most people did. He was clever by any standard, good…
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What first impressions do you create?
My youngest is looking forward to starting university in a couple of weeks. He is the only one from…
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Mix up the catch-up
One of the modern rituals of life in organisations, large and small, is the one-to-one “catch-up”. If we were…
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Feedback and business stakeholders
This is our series of three “shortpieces” focused on feedback for compliance, risk and internal audit professionals working in…
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The gift of feedback
Performance management is changing in many firms. Annual appraisals are being replaced (or at least supplemented) with online and…
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