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  • Keeping resolutions

    2020 – a new year and a new decade.  You may well have made some personal ‘new year resolutions’. …

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    If you are hooked on praise, try some criticism

    You would have liked Joe (let’s call him Joe); most people did.  He was clever by any standard, good…

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    What first impressions do you create?

    My youngest is looking forward to starting university in a couple of weeks.  He is the only one from…

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    Mix up the catch-up

    One of the modern rituals of life in organisations, large and small, is the one-to-one “catch-up”.  If we were…

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    Feedback and business stakeholders

    This is our series of three “shortpieces” focused on feedback for compliance, risk and internal audit professionals working in…

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    The gift of feedback

    Performance management is changing in many firms.  Annual appraisals are being replaced (or at least supplemented) with online and…

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